HOTEL PUEBLA PLAZA, Puebla – A Smart Stay in the City
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Key details
About the Hotel
5 Poniente 111 Colonia Centro,
Puebla,
Mexico,
Puebla
Rooms & Accommodations
Hotel Puebla Plaza offers rooms with colonial-style architecture and rustic wooden furniture. Guestrooms include free WiFi, laptop-friendly workspaces, air conditioning, satellite TV, minibars, and safes. Some rooms feature balconies with cathedral views, seating areas, or patios. Private bathrooms have showers or bathtubs. Bed options include double, king-size, or two double beds.
Dining Options
The hotel features a bar serving drinks and snacks. 24-hour room service is available for meals delivered to guestrooms.
Leisure & Activities
Guests can explore hiking and biking trails at nearby La Malinche National Park and Parque Benito Juárez. The hotel offers complimentary babysitting/childcare services. SKY Bridge Puebla and Puebla Golf Club are within reach for additional activities.
Location & Transportation
Hotel Puebla Plaza is next to Puebla Cathedral and 300 meters from Zocalo. It's near the Alley of the Frogs with antique shops and nightlife. The closest bus station is 20 minutes away by public transport. Hermanos Serdan International Airport is 30 km from the hotel.
Hotel Services
The 24-hour front desk provides express check-in/check-out, currency exchange, luggage storage, and facilities for disabled guests. Other amenities include a hairdressing salon, complimentary WiFi in public areas, and safety features including fire extinguishers and a security system.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
The hotel is situated perfectly, just a two-minute walk from the Zocalo in Puebla, making it convenient to explore the area. The rooms, while not huge, are spacious enough to accommodate large suitcases. The service was a mix of unfriendliness at the door and helpfulness in addressing issues. Dining options were limited but included in the price. The facilities are satisfactory, with small details that could be improved in terms of maintenance.
Rooms
8.0
The rooms were amazingly large.
Service
7.0
The service was a mix of unfriendliness at first but became nicer as our concerns were addressed.
Location
9.0
The location is very walking-friendly and perfectly close to everything near the Zocalo.
Dining
6.0
The dining was included, but the options were limited.
Facilities
7.0
The facilities provided were sufficient but could use some maintenance improvements.
Eli
United States,
December
2023
6.8/10
I stayed at this hotel and found it to be a pleasant experience overall. The rooms were a bit small and dark, but very clean. The echoes from people moving around can be noisy, especially towards the front of the hotel. The room had a double and a single bed, along with a TV that had a remote control.
Rooms
7.0
The rooms were rather small but very clean.
Service
6.0
The service was reliable, but slightly stiff. The hotel manager and my husband had to make several attempts to fix an issue with the lock and door.
Location
8.0
The location is excellent, just a small block away from the main square with plenty of restaurants and shops. However, the area can get deserted after around 10 pm.
Dining
6.0
The dining experience was average. They do charge a bit extra for luggage storage after check-out.
Facilities
7.0
The hotel blends old-fashioned charm with modern style. Some minor maintenance issues like an oxidized lamp and a hole in the wall covered with tape were noticeable.
Josephine
United States,
December
2023
6.6/10
The hotel has a very convenient location, close to everything you'd want to explore. The rooms are on the ground floor, a bit small and dark, yet big enough for two large suitcases. The service was a mix of unfriendly interactions but with helpful moments. The dining experience had some positive aspects but also charged extra for services. The location was good due to its proximity to key attractions, although parking could be an issue.
Rooms
7.0
The rooms on the ground floor were a little small and dark but still had space for our luggage.
Service
6.0
The service felt unfriendly initially but improved with helpful interactions during the stay.
Location
8.0
The positive side is that the location allowed easy access to key attractions, but parking could be a challenge for visitors arriving by car.
Dining
5.0
The dining experience was a mix of positives but also had extra charges for certain services.
Facilities
7.0
Facilities were adequate, though some areas might need improvement.